Our Policies

The Training Center Policies

Payments

If your company is not paying for your enrollment, we require a minimum of $200 deposit at the first class for Black/White Seal, Blue Seal, and Red Seal students, and a $500 deposit for Gold Seal students. Remaining payments are due before scheduling the exam.

Methods of payment are Credit Card, Debit Card, Check, or Company Purchase Order. Checks should be made payable to: The Training Center.

Deposits and full payments will be valid for two years.

Refunds

There are no refunds if you begin the second class.
Deposits may be transferred to a future semester upon staff approval.

State Applications

Applications are to be submitted to our staff with a management endorsement on Page 4 by Class 3. If your application is not submitted to our staff by Class 3 in perfect condition, you may test the following semester.

Head custodians and representatives from outsourced companies are not acceptable under the management endorsement.

MyTraining Portal

The Online Study Center is required to be completed by all students. If a student fails his/her exam and has not completed the Online Study Center assignments, our “Guaranteed Education” offer is VOID, and the student must pay $100 for re-registration of the Online Study Center.

Education Promise

If any of our students should fail the New Jersey state exam, he/she is welcome to join that class in a future semester free of charge. 

Students are responsible for any state fees, i.e. application fee, after failing the state exam twice.

This offer is VOID if the failing student has not contacted our staff within one year after the original date of failure.

This offer is VOID if the failing student has an unsatisfactory attendance, as deemed by our staff.

This offer is VOID if the failing student has not completed the Online Study Center assignments that corresponds with their class.

Military Discount

The Training Center is honored to serve members and veterans of the U.S. military.

Active duty or veteran/retired (with an honorable discharge) military is eligible for a 15% reduction/discount on tuition for any course.

To be credited/approved, please email us proof of service:

  • Military ID Card (active duty, National Guard, Reserves, IRR, or retiree)

  • VA Issued ID Card

  • Veterans ID Card

  • Veterans Designation on Driver’s License or State Veterans ID Card

  • DD-214